You enjoy using NordVPN, but what do you do when you can’t connect? Some Windows 10 users get errors that say that NordVPN connection timed out. Continue reading to learn more.
NordVPN Connection Timed Out on Windows 10
A connection timed out error with NordVPN may result from a problem on your network. Some connection problems may have nothing to do with NordVPN.
To verify your network, attempt to connect to NordVPN using a different device that’s connected to it. If the other device connects, you can rule out a network error and focus your troubleshooting on your orginial device.
If you have verified that your device has a functional network and internet connection, you can check your NordVPN app for problems.
Step-by-step solution for NordVPN connection time out
- Open the NordVPN app.
- Go to Advanced settings.
- Run the diagnostics utility.
- Click “Network Flush.”
- Click “Reset App.”
- Restart your PC.
Now, retry your NordVPN connection. The app should not time out.
I’m still having trouble using my NordVPN app. What should I do?
Your preferred NordVPN server may have problems. So, using your app, attempt to connect to a different VPN server in a different region.
When having connection problems, you should double check that you have properly logged into the NordVPN app. Try logging out and then log in again to see if that solves the problem.
Your Windows 10 firewall or antivirus application could block NordVPN. To find out, temporarily disable your firewall and virus app and then try to connect to the VPN.
If you discover that your firewall or antivirus caused your connection to time out, create an exception that will allow your NordVPN app to bypass the conflicting software.
Check your protocol. Sometimes a PC can have a conflict on UDP or TCP ports. See if changing from one to the other makes a difference.
Check with your Internet Service Provider (ISP). They may use Deep Packet Inspection (DPI) to block VPN traffic.
Finally, if you still have NordVPN connection timed out errors, contact NordVPN customer support via live chat or email. The company maintains a well-trained staff that can help you resolve your connectivity problems.
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