Rush is right. Or is he? Ever since Norton VPN started advertising on Rush Limbaugh’s program, we’ve been deluged with questions. Would Rush really promote a crappy product? I’ll say one thing for sure: Don’t make your decision based on Rush’s ads. He’s doing it for the money. Believe me, Rush Limbaugh isn’t using Norton VPN, so take his word with a grain of salt. Meanwhile, take a look at Norton VPN vs NordVPN.
Hint: NordVPN is better than Norton Secure VPN.
Continue reading to find out why.
Note: Norton Secure VPN was formerly known as Norton WiFi Privacy.
Norton VPN vs NordVPN
How important is your business to you?
That question might sound silly. However, it’s worth thinking about.
I’m guessing that your business is very important to you, else you wouldn’t want to buy a VPN.
With that being said, you need to think about how important your business is to you in terms of getting the best VPN.
The wrong VPN can cripple you and waste your money. So, let’s compare Nord Secure VPN vs NordVPN so you can make an informed buying decision.
Price: Norton VPN vs NordVPN
Regardless of whether you’re a freelancer, home-based business, or small retailer, your expenses matter.
So, even though you know that price shouldn’t be the determining factor when you buy a product or service, it is.
That’s why I’m going to discuss price before anything else.
However, you should avoid assuming that Norton VPN and NordVPN are equivalent products, until you review all the details.
Norton VPN pricing:
1 device $4.99/mo or $39.99 /yr
5 devices 7.99/mo or $39.99/yr
10 devices 9.99/mo or $59.99/yr
Norton VPN Pricing – Fine Print
Norton VPN’s ads might not mention that their stated pricing is valid only for the first year.
Here’s how the Norton Secure VPN website puts it:
- Price shown is for the
- Plus applicable sales tax.
- See subscription details below.*
The price quoted today is valid for the first term of your subscription. After that, your subscription will be billed at the applicable monthly or annual renewal price here. The price is subject to change, but we will always send you a notification email in advance.https://us.norton.com/products/norton-secure-vpn
6 devices $11.95/mo, $83.88/yr, $95.75/2 yrs, $107.55/3 yrs
Fine Print for NordVPN pricing
The effective price for NordVPN is $2.99 per month if you pay for three years. This represents a 75% discount from the normal price of $430.20 ($11.95/mo).
NordVPN specials can either end or change without notice. However, the product gives you a chance to lock in a good rate for a longer time period than what Norton VPN offers.
Payment options: Norton VPN vs NordVPN
When you choose to buy Norton VPN, you can pay with any of the following:
- American Express.
NordVPN accepts the following payment options:
- American Express.
- Cryptocurrencies (including Bitcoin and others).
- Sofort Banking.
- Cash (at Fry’s Electronics or Micro Center).
- Google Play.
When you buy something new, you want to make sure that you have recourse if the product doesn’t work for you. Both Norton VPN and NordVPN know that. For this reason, they both offer a satisfaction guarantee.
Norton Secure VPN – guarantee
Norton Secure VPN’s web page says that the product comes with a money-back guarantee. However, if you click through to the Norton return and cancellation policies” page, Norton says,
Our policy may include a refund – but some restrictions apply…Norton return and cancellation policies
So, Norton VPN’s money-back guarantee, is anything but guaranteed.
NordVPN unequivocally promises a 30-day money-back guarantee. Regardless of your reason for wanting their money back, customers can get it within the first 30 days.
Here’s how NordVPN says it:
We have a 30-day money-back guarantee policy for accounts in good standing.
If you would like to test our service before you purchase it, you can always sign up for a 7-day free trial. You can find guidelines for getting the free trial here: https://free.nordvpn.com/
We cannot issue refunds for the purchases made on Apple’s App Store. However, you can contact the App Store support about a refund.NordVPN
To receive a refund, please contact our customer support team.
Compatibility: Norton VPN vs NordVPN
Your biggest concern after cost is probably compatibility. After all, you need to know if your VPN will work with your gear.
Here, you’ll notice some similarities.
Both Norton VPN and NordVPN are compatible with Windows and Mac computers as well as iOS and Android devices.
However, if you want to use Norton VPN with a VPN-enabled router, Linux, game consoles, smart TVs, and other devices, you’re out of luck.
On the other hand, NordVPN supports practically every device. However, the use of NordVPN with devices other than phones, tablets, and computers requires a manual configuration.
Functionality: Norton VPN vs NordVPN
Don’t get fooled. All VPNs aren’t the same.
For example, Norton VPN doesn’t support torrenting, but NordVPN does.
Also, Norton Secure VPN doesn’t support Tor. In contrast, NordVPN supports Tor. Also, it provides users with the option to integrate Tor using NordVPN’s “Onion over Tor” feature.
Norton VPN promises “Bank-grade encryption,” but Symantec doesn’t define that term. In other words, Norton Secure VPN might not be secure.
NordVPN says it has “military-grade” encryption and explains it this way:
NordVPN uses AES (Advanced Encryption Standard) with 256 bit-keys. In fact, it was used by the U.S. government to secure classified information and by the NSA to protect national security data, before it became the most frequently used algorithm in symmetric key cryptography. Now it is an ideal option for software applications, hardware, and firmware that require either high throughput or low latency.NordVPN military grade encryption
Norton VPN supports OpenVPN with AES 256 encryption. That’s it. Users can’t change either their protocol or encryption.
NordVPN allows users to choose between OpenVPN with and IKEv2/IPsec with Next Generation Encryption (NGE).
If you want to have more protocol and encryption options, you should consider buying TorGuard VPN.
NordVPN fully controls all servers in its network.
Right now, NordVPN operates 5382 servers in 61 countries. You can view the NordVPN servers list where you’ll also have a chance to find out the best performing server based on your location.
You can use NordVPN’s computer and mobile apps to choose a server. Also, a “Quick Connect” feature will automatically connect you to the server that will give you the best performance.
Norton Secure VPN, on the other hand, makes little or no mention either of how many servers it has available or where those servers are located.
Ownership of Norton VPN’s servers is also unclear. This matters because, while many VPN services don’t keep logs, many subcontractors who operate VPN servers do keep logs.
Rumor has it that Norton VPN has 73 servers in 29 countries.
Privacy: Norton VPN vs NordVPN
You want to protect your privacy. You also want to protect the privacy of your business. Right?
After all, privacy is one of the key benefits VPNs offer.
How private is Norton VPN vs NordVPN?
When you connect to a VPN, your ISP can’t see what you’re doing online. However, your VPN provider can see everything. That’s why you should always ask about privacy before buying a VPN product.
I think you should expect privacy from your VPN. Still, some VPNs don’t provide any privacy whatsoever. For instance, Facebook operates a fake VPN that harvests users data for use by Facebook, government agencies, and corporations.
Here’s the rundown of Norton VPN vs NordVPN regarding privacy.
Norton VPN logging
To begin with, Norton VPN offers a level of privacy that eclipses that of many VPN services. Nevertheless, you should pay attention to what this service provider says.
First of all, Norton VPN isn’t a no-logs VPN. If you read or hear something different, you’re being misled.
Norton VPN records user and system events that can identify you as well as your online activities.
Sure, the logging is relatively minor, but compared to what? Here’s what they do, so you can decide for yourself if it’s worth the risk.
• Norton VPN records subscriber information and mobile device data, including the name and type of your device, its operating system, and language.
• Norton VPN also records bandwidth usage.
• Norton records “temporary” usage data to facilitate troubleshooting.
Norton VPN – Jurisdiction
Norton’s parent company, Symantec, is based in the USA in Mountainview California. The USA is a Five Eyes country.
Tech companies in Five Eyes countries aren’t required to comply with demands for information made by Five Eyes intelligence agencies. That doesn’t mean they don’t.
Apple, for instance, has been caught voluntarily decrypting data and handing it over to prosecutors involved Robert Mueller’s investigations.
So, Norton VPN will surrender to the CIA and other agencies any and all data they have regarding you and your online activities.
Norton VPN may comply with warrants and subpoenas. However, a company spokesperson has told media outlets that they have little information to share in response to warrants and subpoenas.
NordVPN is a completely log-free operation. In other words, you can use the service with complete privacy.
NordVPN is based in Panama and is therefore not subject to the requirements of Five Eyes, Nine Eyes, or Fourteen-Eyes.
If NordVPN receives a warrant or subpoena, they have no information to surrender.
VPN Warrant Canaries
Even better, NordVPN has a warrant canary that affirms the service’s security and privacy. Here’s what it says right now:
We, NordVPN, confirm that we take full control of our infrastructure. It has never been compromised or suffered a data breach. We have not disclosed any private keys or any information of our users, and we have not been forced to modify our system to allow access or data leakage to a third party of any kind.
As of March 1st, 2019 we state the following:
We have NOT received any National Security letters;
We have NOT received any gag orders;
We have NOT received any warrants from any government organization.
We are 100% committed to our zero-logs policy – we never log the activities of our users to ensure their ultimate privacy and security.NordVPN Warrant Canary
If the warrant canary notice disappears from the NordVPN website, it’s safe to assume that the service has been compromised.
Norton VPN does not provide a warrant canary.
Support: Norton VPN vs NordVPN
Ideally, you don’t need any post-sale support. However, if something goes wrong, you need to know that you can get the help you need.
With Norton VPN, don’t expect anything. They provide a typical outsourced technical support team via a chat interface. In many cases, the support agents don’t know what protocols are or what “encryption” means.
NordVPN has an industry-leading in-house 24/7 support team that promptly responds to inquiries. You can communicate with NordVPN’s support agents via chat, email, or an online ticketing system.
What’s your recommendation: Norton VPN or NordVPN?
Here are our concerns about Norton VPN:
- Payment options.
Norton Secure VPN has some slick radio and television ads, including the ones read by Rush
Certainly, using Norton VPN is better than using the internet without protection. However, if you’re serious about protecting your personal and business data, you’ll be much safer and happier if you choose NordVPN.
IwantMyVPN conducts independent reviews of online security products. Although we’re independent, we may earn affiliate commissions when you use our links to buy referenced products.